Do you take commissions or requests?

At the moment, I am not taking commissions or requests. As much as I would like to make everyone happy, I simply don’t have the bandwidth. I so, so appreciate your enthusiasm, however!

For freelance inquiries, you can e-mail me directly at free.dlc.artwork@gmail.com.

Do your prints come framed?

While I don’t offer framed prints here, my Etsy shop does! All framed orders are handled through Artelo, who I have a great working relationship with.

If you want to frame them all on your own, I recommend thin-bordered frames from Amazon. But any 11×17 frames will do! There are lots of options at various retail stores as well, such as Target, Michael’s, etc.

How long does shipping take?

US ($5 Flat Fee):

• First Class: 3-5 Business Days
• Priority: 1-3 Business Days

Canada  ($20 Flat Fee):

• First Class: 7-21 Days
• Recipients will be responsible for any custom / VAT fees that may occur

Notes

• Orders are typically shipped within 2-3 days
• Packages are shipped from Atlantic, IA via USPS.
• Any packages returned to my address that require reshipment will be charged an additional $5 ($20 for international). Typical examples of packages being returned include:
  • Missing apartment / unit numbers
  • Wrong address
  • Package not picked up by recipient from post office
  • ETC

What if my print arrives damaged or with items missing?

In the event of damaged / missing prints, I will send replacements for affected items free of charge, so long as I receive notice within 14 days of delivery. For damaged items, please send photo evidence to free.dlc.artwork@gmail.com so I can file a claim with USPS.

You may keep the original item.

Returns

All sales are final. However, I accept exchanges for items damaged during transit.

Exchanges

Exchanges may be made within the first 24 hours of placing your order. Please send an e-mail to free.dlc.artwork@gmail.com with the following information:

• Your order number
• The poster(s) you ordered
• The posters(s) you would like to receive instead

Cancellations

Cancellations are permitted within the first 24 hours of placing your order.

If I don’t hear from you after 14 days from my last attempt to resolve a shipping / order issue, your order will be cancelled and not eligible for a refund.

Any packages returned to my address that require reshipment will be charged an additional $5 ($20 for international). Typical examples of packages being returned include:

• Missing apartment / unit numbers
• Wrong address
• Package not picked up by recipient from post office
• ETC